Privacy Policy – Second Chance Academy Pty Ltd

1. What information do we collect and how do we use it?

When you subscribe to our site or purchase our products (including online courses, eBooks, or webinars), we collect personal information such as your name and email address. We may also collect device information like your operating system or device type to help improve your experience.

We use this information to:

You may opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.

2. Consent

By providing personal information to access or purchase our products, you consent to our collection and use of that information for the stated purposes.
If we seek to use your information for another purpose, we’ll ask for your consent or give you an opportunity to decline.

You can withdraw your consent at any time by contacting us at [email protected].

3. Disclosure

We may disclose your information if required by law (for example, in response to a court order or government request).

4. Payments

Payments are processed through secure third-party providers such as Stripe or PayPal, which comply with the Payment Card Industry Data Security Standard (PCI-DSS). Your financial data is encrypted and stored only as long as needed to complete the transaction.

5. Third-Party Services

We use trusted third parties to host, process, or deliver some services. These providers may collect, use, or store data outside Australia. When they do, we take reasonable steps to ensure your information is protected under standards consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Once you leave our website or engage with a third-party site, their privacy policies apply. We encourage you to read them carefully.

6. Security and Data Retention

We take reasonable precautions to prevent your personal information from being lost, misused, accessed, or disclosed without authorisation.
Your data is encrypted and stored securely. We retain personal information only as long as necessary to provide our services or meet legal obligations. You may request deletion at any time.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyse site performance. You can choose to disable cookies in your browser settings, but this may affect site functionality.

We do not respond to “Do Not Track” signals at this time.

8. Age of Consent

By using our site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

9. Changes to This Policy

We may update this policy from time to time. Any changes will take effect immediately upon posting to our website. Material updates will be clearly communicated.

10. Access and Contact

You have the right to access, correct, or delete your personal information.
If you have questions, concerns, or complaints, please contact us at [email protected]